Network & Voice Engineer in Dubai - United Arab Emirates (UAE)

Key Responsibilities

• Configure, manage, and troubleshoot Cisco switches, routers, and wireless controllers.
• Administer and support enterprise Wi-Fi infrastructure, including deployment, configuration, and troubleshooting of Access Points (APs) and SSIDs.
• Implement and maintain secure site-to-site and remote-access VPN solutions.
• Provide Level 2/3 support for enterprise network and unified communication systems.
• Manage and support Cisco Unified Communications products including CUCM, CUC, UCCX, and Jabber.
• Troubleshoot voice protocols such as SIP, H.323, and MGCP.
• Perform SIP log analysis and resolve telephony registration and connectivity issues.
• Configure and manage telephony features including Class of Service (CoS), Partitions, Calling Search Spaces (CSS), call forwarding, call parking, etc.
• Administer network security appliances such as Fortinet FortiGate and Palo Alto firewalls.
• Monitor and optimize LAN/WAN performance, including Quality of Service (QoS) configurations.
• Handle IP phone configurations and user mobility features such as Extension Mobility.
• Ensure high availability and reliability of voice, data, and wireless services.

Candidate Requirements

• Minimum 5 years of hands-on experience in enterprise-level network and voice support.
• Strong knowledge of Cisco routing, switching, wireless technologies, and Unified Communications platforms.
• Solid experience in enterprise Wi-Fi infrastructure deployment and troubleshooting.
• Proven expertise in VPN configuration and management.
• Practical experience with Fortinet (FortiGate) and Palo Alto firewall technologies.
• In-depth understanding of SIP and core network security principles.
• Relevant industry certifications preferred, such as:
  Cisco: CCNA, CCNP (Routing & Switching or Collaboration)
  Fortinet: NSE4
  Palo Alto: PCNSA, PCNSE
• Excellent troubleshooting and analytical skills.
• A valid UAE driving license is preferred.